How to use credit balance?

Modified on Thu, 8 Aug at 10:04 PM

1.Access Sales Invoices.

  • Navigate to the Sales Invoices section




2.Create A New Invoice 

  • Click on “Add New”



3.Add Customer with Credit Balance.

  • Choose the customer who has a credit balance that you want to apply to the invoice. This ensures the credit is correctly allocated.
  • Click on Confirm.



4.Scroll Down to Enter Invoice Details.

  • Fill in necessary details such as :
  • Item codes, quantities(e.g.,PCS for pieces), and Unit prices for the goods or services provided.



5. Or you can directly go to select payment received and  add payment  

6.Apply Credit Balance :

  • Scroll down to the “Add Amount Paid“ column on the invoice.
  • Select “Prepayment”  as the payment method In the dropdown menu. This indicates that the payment is being applied form a pre-existing credit balance.



7 Enter Amount


  • Input the amount you wish to deduct from the customer’s credit balance towards this invoice. This should match or be less that the available credit balance.
  • Description (Optional) - Allows you to add additional notes or explanations regarding the transaction.


8.Confirm the invoice 

  • Once all details are entered correctly, click on “Confirm”


9. Save the invoice

  • Scroll up and click on Save


You will see the amount recorded in between credit amount column.



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