Always ready to support you


Biztory offers few support options designed to help you! Our experienced customer support team will ensure that your problems will be solved. It keeps you up to date, compliant and technically supported.



User Support 

You are not alone, and you will never be


If you encounter any difficulties when using our software and looking for technical support, start by searching the support articles and solutions provided in Biztory. It is a detailed guide about the different tools, features, and uses of the software. Our goal is for this solutions platform to be a comprehensive menu guide for Explain Everything and that also may provide some ideas for using the software. Instead of this, we also have a YouTube Channel offering step-by-step-style videos for some techniques. Then, if you still have questions, just hit us up at the HELP button that is located at the bottom right corner Biztory software and submit a ticket, we will answer your questions shortly. 

Solution: How to Submit a question via Help button?

  1. First, click the Help button that placed at the bottom right corner 

  1. Fill out the Inquiry Form and let us know your needs.

  1. After filling out the form, click Send Feedback and we will answer your questions shortly.

Sales and Sign Up Support

We care about you 


Do you have questions about how Biztory can help your business? Don't know if Biztory is suitable for your business? Please feel free to message us via Facebook Messenger with any problems you're suffering from, we will provide you an instant reply and gladly advise you on what product would work best. You may also send us an email at ask@biztory.com.my or contact us by Phone 012-3803369, we'll get in touch shortly.

Contact

Email: ask@biztory.com.my

Phone: 012-3803369

Facebook Messenger: https://www.facebook.com/biztory.com.my/

(Operation Hours: Monday-Friday: 9:00AM–6:00PM)

 

 

Online Live Demo

Consult the services with competent professional

Looking for an assistant to conduct an online live demo with you? To make sure that you have a better experience, you are allowed to book an online live demo session with us. This online demo is provided on a 1 to 1 basis, with the aim of providing you with a better understanding of our system. As the demo will be demonstrated online via computer, kindly prepare your own laptop/pc and earphone.