How to adjust customer's remaining subscription balance?

Modified on Tue, 13 Aug at 6:00 PM

  1. Go to menu and click Product / Services

  2. Select the remaining subscription you like to amend, click edit.

  3. Set the date to tomorrow expired. Click on Save.

  4. Example when the subscription package is expired :

    • If the customer requests a refund for the unredeemed balance, you may process the refund steps below :
  5. Refund package with Credit note.
    •Select on unwanted subscription package, go to Reference link - > Click on Ref No.


  6. This will lead you to the sales invoice of this Subscription package.
    • You may create a credit note for this sales invoice, how to create credit note?

More article related to Subscription :

 How to create subscription for your customer

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