You should record Other Receivables with a customer when your company is owed money that is not from a normal sale. This includes cases such as advance payments made on behalf of a customer, temporary loans given to a customer, or reimbursements expected from a customer. For example, if your company pays a fee on behalf of a customer and expects repayment later, you would debit Other Receivables to track the amount owed and credit Bank to reflect the outgoing payment. This ensures that outstanding amounts are properly recorded and linked to the correct customer for future reference.
CN: 如何在日记账中记录其他应收款 (Other Receivable in Journal)
How to Record Other Receivables in a Journal Entry
1. Click on Accounting and select Journals
2. Click on Add New
3. Select Date
4. Enter your description here
5. Select your chart of account
6. Enter description (optional)
7. Enter amount on Credit
8. Select Other Receivables
9. Select a customer and ensure "I'm trading with this customer" is unticked.
(You can check it on the customer view page > Details tab > Customer Additional Details)
10. Enter amount on Debit
11. Click on Save
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