How to renew my subscription plan and upgrade/downgrade the plan?

Modified on Thu, 9 May at 9:37 PM

How to renew my subscription plan?

** When your account expires, your Biztory account will be in a "read-only" state, and users will be unable to edit, create, or send any data.

1. Before your plan ends, Biztory will send a subscription update reminder email to you 7 days before the payment debit from your credit card. *Please kindly ensure that your email is always updated in Biztory, if you have a new email address,click here to know how to update the payment information.* You can get to know the total amount to renew your subscription.

How to make payment to renew the subscription

For Yearly plan, Biztory accept:

1. Auto credit card payment - your payment will be automatically debit

2. Debit card payment - your payment will be automatically debit

3. Bank transfer method *Please kindly inform our customer care in order to get the bank details and send us the bank slip as we have to keep the document for internal purposes.*

Or you can choose to upgrade your plan to a more advanced plan.

2.1 If you choose to "Upgrade your plan" please click below the link
How can I upgrade my account?

2.2 These are the packages included in the Basic, Growth and PRO plans. You can view and choose which plan you want to upgrade.

2.3 If you are unsure how to upgrade, you can email our customer service at support@biztory.com.my for assistance.

4. If your plan to remain the same plan, payment will be automatically debit from debit card or credit card on the due date to renew your Biztory account.

5. If you were paying the plan with bank transfer method in the previous year, transfer your payment to renew the subscription to the bank details below.

Bank Account Name: Biztory Cloud Sdn Bhd

Bank Name: Maybank

Bank Account Number: 5141-9666-5617

6.If you do not renew or log in to your account within 6 months, the system will automatically terminate your account.