How to enable customer group loyalty points
If you enable loyalty points to a customer group, customers in the customer group will earn points. However, customers who are not in the customer group are unable to earn points. You are able to enable loyalty point to multiple customer group.
1. Click on your profile picture
2. Click on Company
3. Click on settings
4. Click on Customer
5. Click on Customer Group Loyalty
6. Check Enable loyalty for every group
(Once you have checked enable loyalty for every group, it will appear a success snackbar after a few seconds)
7. Click on Sales and go to Customer Group
8. Click on a customer group that you want to enable loyalty points
(If you don't have a customer group or you want to add new customer group,
you may refer to: How to Create Customer Group)
9. Click on Edit
10. Check Enable loyalty for this group
11. Click on Save
(Each customer group has the toggle for enabling loyalty points, if you want to enable loyalty points for another customer group, you may redo from step 7 to 11)
Related Guides on Loyalty Points
- To give loyalty points to customer, please refer to: How to Give Loyalty Points to Customer
- To redeem loyalty points for your customer, please refer to: How to Redeem Loyalty Points for your Customer
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