It is important to know that when the user using the Sales Invoice Module to generate a rental bill and selects a room, the Biztory system will take the invoice date and key in the room name to find the correct tenancy for this invoice
when creating an invoice, the invoice date default is today’s date
if the user selects the room before updating the invoice date, the tenancy might be linked wrong due to the date
for example, invoice date = 2024-04-26, then search room “P3919 R5”, the tenancy result for these inputs should be tenancy THIMIBRIPOLAGE PORNA THEJAN PEIRIS
then the user updated the invoice date to 2023-02-06, the tenancy part will not update again
the correct flow should be user to select the correct date first and then select a room, so the linked tenancy will be correct
if users want to update the invoice date, will need them to select the room again after the invoice date is updated, so the invoice can link to the correct tenancy
Important note:
When user want to update tenancy to correct tenancy in sale invoice, the sale invoice will appear in both old tenancy and new tenancy. To avoid this issue, the Biztory is not allow the user to update room when update sale invoice and the system is disabled the select room field when update sale invoice
If the user want sale invoice link to correct tenancy, you may delete the sale invoice with wrong tenancy and create new invoice with correct tenancy by select invoice date first > search room name > select room
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article